ERP System Review

Our review contains critical system information including applications, industries supported, number of customers, underlying technology, and critical generic functionality - customization, multiple companies, multiple currencies, workflow, mobility, sales tax and reporting.
  Microsoft Dynamics 365 Business Central
Product Information  
System Microsoft Dynamics 365 Business Central
Vendor Microsoft Business Central
Description Microsoft Dynamics 365 ERP is an integrated suite of enterprise resource planning ERP and customer relationship management CRM applications offered by Microsoft. Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform. Dynamics 365 ERP integrates with other Microsoft products such as Office 365, Power BI, and Azure, allowing businesses to streamline their operations, improve customer engagement, and make data-driven decisions. The platform is highly customizable, enabling organizations to tailor it to their specific needs and industry requirements. Dynamics 365 ERP is designed to help businesses unify their processes, gain insights into their operations, and foster better relationships with customers. It provides tools for managing sales leads, automating marketing campaigns, tracking customer interactions, managing finances, optimizing operations, and more. The platform is available on a subscription basis, with different modules and pricing options to suit the needs of various businesses. Dynamics 365 ERP is largely made up of products developed by companies that Microsoft acquired: Dynamics GP (formerly Great Plains), Dynamics NAV (formerly Navision; now forked into Dynamics 365 Business Central), Dynamics SL (formerly Solomon), and Dynamics AX (formerly Axapta; now forked into Dynamics 365 Finance and Operations). The various products are aimed at different market segments, ranging from small and medium-sized businesses (SMBs) to large organizations with multi-language, currency, and legal entity capability. In recent years Microsoft Dynamics ERP has focused its marketing and innovation efforts on SaaS suites.
Website
Primary Tier 2
Industries  
Apparel No
Construction No
Field Services No
Financial Services No
Food & Beverage No
Hospitality No
Manufacturing Yes
Nonprofit No
Professional Services No
Retail & ECommerce No
Transportation & Logistics No
Wholesale Distribution No
Applications  
Accounting (General Ledger, Financial Reporting, Accounts Receivable, Accounts Payable, Budgeting and Cash Management) Yes
Asset Management No
CPQ (Configure Price Quote) No
CRM Yes
Distribution (Order Processing, Purchasing and Inventory) Yes
E-commerce No
Field Services - Dispatching & Scheduling Yes
Field Services - Mobile Field Management No
Human Resource Management Yes
Manufacturing - Quality Control No
Manufacturing - Scheduling Yes
Manufacturing - Shop Floor Control No
MRP No
Payroll No
Point of Sale No
Product Lifecycle Management No
Professional Services - Scheduling No
Professional Services - Timesheets No
Professional Services – WIP Management No
Project Management No
Transportation Management No
Warehouse Management No
Developer Information  
Number of customers - all products
Number of customers - this product
Technology  
% of application that is web based (just need a browser on workstation)
On premise, cloud or hybrid On Premise
Private or Public Cloud Private
Tenant Architecture Multi-Tenant
Generic Requirements  
Customization/Configuration  
Without changing source code In Current Release
User-defined fields
  • Can define values/dropdowns for fields
  • Used in report selection and ordering
  • Used in workflow
In Current Release
User defined screens
  • Change fields to required, optional or invisible for standard and user-defined field
In Current Release
Multiple Companies  
Share inventory across companies In Current Release
Share customers and suppliers across companies In Current Release
Automate balancing of transactions across legal entities In Current Release
PO of 1 company automatically generates the sales order in another company In Current Release
Multiple Currencies  
Maintain source and home currency amount for each transaction In Current Release
Date effective currency exchange rates In Current Release
Work Flow  
Can apply an approval process to any transaction such as a journal entry or any master file such as a supplier or inventory item In Current Release
Can generate alerts/escalation if something expected is late or reminders In Current Release
Configurable approvals or alerts without needing programming In Current Release
Mobility  
Optimized for Android and iPhone In Current Release
Offline mode and synch when internet connected In Current Release
Sales tax compliance  
Canadian sales tax compliance In Current Release
US sales tax compliance In Current Release
Reporting/Business Intelligence  
Reporting  
Industry standard reporting tool and can change existing reports or add new ones In Current Release
Ad-hoc reporting (don’t need a programmer) with filtering, sorting and summarizing options In Current Release
Dashboards  
Based on real time updates from all transactions In Current Release
Role specific In Current Release
Configurable dashboards - don't need to be a programmer to create or change dashboard In Current Release
Analytics  
Drag and drop dimensions In Current Release
Visualization/graphic representation of data In Current Release