ERP System Review

Our review contains critical system information including applications, industries supported, number of customers, underlying technology, and critical generic functionality - customization, multiple companies, multiple currencies, workflow, mobility, sales tax and reporting.
  Epicor Prophet 21
Product Information  
System Epicor Prophet 21
Vendor Epicor Software Corporation
Description With more than a half-century of distribution experience, Epicor helps distributors grow sales, improve margins, and increase productivity with enterprise resource planning (ERP) systems that keep them healthy and thriving in today’s highly-competitive marketplace. Epicor Prophet 21 Software is a leading ERP solution for industrial distributors. Prophet 21 Software combines proven distribution expertise with an end-to-end, web-enabled infrastructure and modern technology stack. Epicor is the essential partner for businesses that make, move and sell the things that keep the world running. With a history of 50 years in ERP software, we have evolved to provide end-to-end productivity solutions for five core industries: Epicor for Manufacturing, Epicor for Distribution, Epicor for Retail, Epicor for Building Supply, and Epicor for Automotive. Within each of these industries, we offer a portfolio of platforms and modules, secure in the cloud, curated to provide you with a complete solution set for your business. We’re cloud first with the flexibility to offer choice to those who are on the journey to cloud, so you have exactly what you need to run your business today and tomorrow. We go beyond enterprise resource planning and provide innovative and highly focused industry productivity solutions that are essential to our customers’ businesses. We enable them to track and streamline their processes, connect their employees, make better decisions, and accelerate their ambitions – whether that’s growing business, expanding capabilities, increasing productivity, or improving efficiency. With our continuous technical innovation and deep vertical knowledge, we’re able to curate and flex our solutions to anticipate the complex and changing needs of our customers’ businesses.
Website https://www.epicor.com/en-us/products/enterprise-resource-planning-erp/prophet-21/
Primary Tier 2
Industries  
Apparel No
Construction Yes
Field Services No
Financial Services No
Food & Beverage No
Hospitality No
Manufacturing No
Nonprofit No
Professional Services No
Retail & ECommerce No
Transportation & Logistics No
Wholesale Distribution Yes
Applications  
Accounting (General Ledger, Financial Reporting, Accounts Receivable, Accounts Payable, Budgeting and Cash Management) Yes
Asset Management No
CPQ (Configure Price Quote) No
CRM Yes
Distribution (Order Processing, Purchasing and Inventory) Yes
E-commerce Yes
Field Services - Dispatching & Scheduling No
Field Services - Mobile Field Management No
Human Resource Management No
Manufacturing - Quality Control No
Manufacturing - Scheduling Yes
Manufacturing - Shop Floor Control Yes
MRP No
Payroll No
Point of Sale Yes
Product Lifecycle Management No
Professional Services - Scheduling No
Professional Services - Timesheets No
Professional Services – WIP Management No
Project Management Yes
Transportation Management Yes
Warehouse Management Yes
Developer Information  
Number of customers - all products 23,000
Number of customers - this product 2,000
Technology  
% of application that is web based (just need a browser on workstation) 100
On premise, cloud or hybrid On Premise, Cloud, Hybrid
Private or Public Cloud Private, Public
Tenant Architecture Single-Tenant
Generic Requirements  
Customization/Configuration  
Without changing source code In Current Release
User-defined fields
  • Can define values/dropdowns for fields
  • Used in report selection and ordering
  • Used in workflow
In Current Release
User defined screens
  • Change fields to required, optional or invisible for standard and user-defined field
In Current Release
Multiple Companies  
Share inventory across companies In Current Release
Share customers and suppliers across companies In Current Release
Automate balancing of transactions across legal entities In Current Release
PO of 1 company automatically generates the sales order in another company Workaround
Multiple Currencies  
Maintain source and home currency amount for each transaction In Current Release
Date effective currency exchange rates In Current Release
Work Flow  
Can apply an approval process to any transaction such as a journal entry or any master file such as a supplier or inventory item In Current Release
Can generate alerts/escalation if something expected is late or reminders In Current Release
Configurable approvals or alerts without needing programming Workaround
Mobility  
Optimized for Android and iPhone Not Available
Offline mode and synch when internet connected Not Available
Sales tax compliance  
Canadian sales tax compliance In Current Release
US sales tax compliance In Current Release
Reporting/Business Intelligence  
Reporting  
Industry standard reporting tool and can change existing reports or add new ones In Current Release
Ad-hoc reporting (don’t need a programmer) with filtering, sorting and summarizing options In Current Release
Dashboards  
Based on real time updates from all transactions In Current Release
Role specific In Current Release
Configurable dashboards - don't need to be a programmer to create or change dashboard In Current Release
Analytics  
Drag and drop dimensions In Current Release
Visualization/graphic representation of data In Current Release