ERP Diagnostic
An ERP Diagnostic is a health check on your ERP system, that is starting to show its age or something unusual has surfaced that needs investigating.
What is an ERP Diagnostic?
The ERP Diagnostic is a quick check on the health of your ERP system. It’s like going to the Dr for a health check. You want to make sure that things are working appropriately and there are no underlying issues that could cause major disruptions.
Why do it?
There are situations when this is a good idea including:
- You are about to purchase a company and want to know about the ERP system. This is an ideal service for private equity firms.
- You have heard complaints and rumours and want to know if there is anything to worry about.
- You are about to add a lot more users on the system.
- You are considering adding a lot more functionality to the system.
Our ERP Diagnostic Methodology
Kickoff
We meet with the management group to:
- Determine whether system is allowing the company to achieve its objectives.
- Assess the strengths and weaknesses of the current EP system.
Survey
We conduct a survey across all users of the system to evaluate the perception of employees regarding the state of health of the ERP system. The survey is anonymous allowing employees to speak their minds and we will tabulate the results.
Evaluate Underlying Technology
The underlying tools supporting the system will be evaluated including software development kits, the database, integration/api’s, monitoring tools, security and customization.
Evaluate Support
Evaluate whether the vendor has provided timely and appropriate support when needed.
Prepare ERP Diagnostic Report
We will prepare a report that summarizes our findings and will discuss it with the patient.
Cost
The ERP diagnostic can be completed in 1-2 days depending on the size of the company. Although it won’t be covered by any health plan, it’s a relatively inexpensive way to sleep at night.
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