News & views - 180Systems

AI Adoption Playbook

June 24, 2026 | 0 Comments | Alex Miles

Closing the gap from casual use to enterprise deployment. Most organizations use AI informally. Individuals might be using AI to complete initial research, draft content, or summarize documents, but there is a clear gap between using AI at this level and deploying AI for enterprise-wide adoption. That gap is not driven by technology limitations. It is driven by a lack of structure, ownership, and alignment. The issue starts without a clear plan, no defined ownership or agreed use cases, and no alignment on tools. AI usage grows organically, driven by individuals rather than business priorities. As a result, organizations accumulate […]

180 Values

June 22, 2026 | 0 Comments | Michael Burns

Our values are on our website are: Integrity – never say anything that is not true Positive attitude – always make the best of every situation Creativity – always alert to better ways to get the job done Hard work – but not at the expense of family Appreciation – We all have a lot to be thankful for Enjoy life – See Take a Break for some examples of what makes us smile or brings us inspiration I just listened to Obama speaking at the opening of the Obama Presidential Center in Chicago. He shared his values: Honesty Integrity […]

Nobody Performs Due Diligence on the CEO

June 17, 2026 | 0 Comments | Amanda David

One of the strangest things about acquisitions is how much time we spend evaluating the company we are buying and how little time we spend evaluating ourselves. I have sat through diligence processes where teams reviewed financial statements, technology platforms, customer concentration, contracts, operating processes, management capability, and enough spreadsheets to make even the most committed Excel person consider a career in pottery. Every risk is catalogued, discussed, scored, challenged, and placed neatly into some colour-coded document that gives everyone a brief sense of control. Then the deal closes, and suddenly the organization that spent months examining someone else’s weaknesses […]

The Deal Team and the Integration Team Are Not Solving the Same Problem

June 17, 2026 | 0 Comments | Amanda David

Do you know what’s interesting? In M&A the deal team and the integration team are often running toward completely different definitions of success. None of these groups are smarter than the other, and not because they are intentionally creating problems, but because they are sitting inside completely different realities. The deal team is trying to get the transaction across the finish line. The integration team is trying to figure out whether the organization can actually absorb what is being purchased without creating operational chaos six months later. Both sides are intelligent. both sides are protecting value in their own way. […]

ERP vs Best of Breed Software

June 16, 2026 | 0 Comments | Michael Burns

With our ERP Selection Tool, you can filter ERP software by application, tier, and industry. Additionally, you can drill down to information about the system including industries supported, number of customers, underlying technology, and critical generic functionality. You can also identify the implementers of these ERP software and drill down for additional ERP implementer information including industries supported, location(s), and number of employees. However, our selection tool did not include Best of Breed software, which is specialized software for specific business functions for an industry. We were recently talking to John Macdonald, Group Chief Sales Officer and Regional President, North […]

Most Organizations Do Not Have an Integration Problem. They Have an Authority Problem.

June 16, 2026 | 0 Comments | Amanda David

One of the things that has always fascinated me about integrations is how quickly very sophisticated organizations can suddenly start behaving like a stressed family trying to assemble IKEA furniture without instructions. Everybody is present and has opinions, but nobody wants to admit they are confused, and at least one person is quietly questioning every life decision that brought them into the meeting. At the beginning, integrations usually feel incredibly organized. The organization moves with the confidence of something that still believes planning and execution are basically the same activity. Leadership feels aligned, and the deal rationale still sounds compelling. […]

For the Love of Scheduling, and Other Affairs in Field Service

June 12, 2026 | 0 Comments | Nelofer Dawer

Scheduling in field service always starts with good intentions. Somewhere, usually the night before, a clean, logical schedule exists. It has neat time slots, sensible travel paths, and a comforting sense of order. Then the day begins, and scheduling immediately reminds everyone that it has a personality of its own. On paper, scheduling looks like a math problem. In real life, it behaves more like a relationship. It is emotional. It is unpredictable. And it has a habit of going off-plan the moment you stop paying attention. The first misunderstanding usually happens around availability. A technician appears free on the […]

Boots, Breakthroughs, and ERP: My Takeaways from Epicor Insights 2026

June 4, 2026 | 0 Comments | Nelofer Dawer

Epicor Insights 2026 in Nashville was a great reminder that ERP is not just about software, workflows, dashboards, and project plans, although, as a Project Manager, I do believe a well-maintained project plan deserves its own standing ovation. Between the sessions, conversations, product updates, and Nashville energy, Insights gave me a chance to step away from the day-to-day world of timelines, trackers, and “just following up on this action item” emails and look at the bigger picture of where ERP is headed. And spoiler alert: the future is exciting. Also, it still needs clean data. ERP Is Getting Smarter, but […]

The Integration Glass Wall

June 3, 2026 | 0 Comments | Amanda David

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DMAP 3.0 is now open for applications!

May 22, 2026 | 0 Comments | Rishi

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