There is a big push by the ERP vendors to convince their clients to migrate their on-premise software to the cloud. The vendors have selfish reasons to promote the cloud, but they also give compelling reasons to their clients to do it. There is resistance if everything now is mostly working and it’s going to cost a lot to do it. This article is not going to try and convince you to go to the cloud as there are more than enough reasons already in the public domain. From our perspective, it’s only a matter of time before you jump […]
ERP Implementation Tips and Traps
We will be providing a series of articles with tips and traps to avoid based on ourexperience.Vendors have a defined process to implement their systems that could includecompleting a form to define your needs (a discovery process). The problem is thatthe sales team has not done a proper hand-over to the implementation team. Ineffect, you are starting all over again, which is a waste of time. But that’s not thebiggest problem with this approach. The biggest problem is that the implementer isnot aware of your specific requirements and may not address them until well intothe implementation process when they find […]
Upgrade your ERP Software
Many companies avoid an ERP upgrade like they would a plague especially if it involved redoing any customizations, which could break on the upgrade and will require retesting. But unfortunately, there will come a time when you have no choice when the vendor no longer supports your version of the software. What do you do? One option would be to replace the existing system, but that’s drastic and would only be justified if: The vendor is not investing in the software and you’re not able to take advantage of newer technology such as a web interface, multi-tenant architecture and AI. […]
ERP Software Selection by Independent ERP Consultants
Why Independent ERP Consultants? Why should be obvious – you don’t want a consulting firm who is biased to steer you in a direction that would be beneficial for them. The benefit could be cash (but unlikely), or it could be selected to implement the system selected as they have a team who implements the chosen system. Some consulting firms could implement what they consider all the leading systems and therefore consider themselves independent ERP consultants. But what if the best solution is with a lesser-known system designed for a specific industry? Some consulting firms claim a “ethical wall” (the […]
How Long Does ERP Implementation Really Take?
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Evaluating the Statement of Work – Project Management
The Statement of Work (SOW) provided by the vendor for an ERP implementation is a critical document. It is the vendor’s way of defining the terms of the engagement and it is understandably used by them to maximize their profitability and to protect themselves when things go wrong. The SOW is not like other contracts that have been vetted by the lawyers many times and very difficult to change. The vendors will negotiate the terms in the SOW, and you need to review it carefully especially with regard to scope and roles and responsibilities. We are going to write […]
Are ERP Implementations Doomed to Fail?
You have probably read something like the following: “A recent (2021) survey found that more than half of organizations deploying ERP strategies to modernize their legacy technology experienced failure.” “Research has found out that globally from 55% up to 75% of all ERP projects fail.” But have you ever wondered whether? The authority is exaggerating the facts to attract new clients Whether the facts are accurate Whether the organizations included in the research are very large companies with more risk What was the basis for failure? Our experience is that ERP selection and implementation projects are not doomed to failure. […]
Hitchhiker’s Guide to Technology Solutions
180 Systems is presenting a workshop for CPA Canada on June 16, 2021 from 1 pm to 4 pm EST with guidance and best practice for: Business Case System Optimization System Selection Contract Negotiation Implementation Transition Management Emerging Technology RPA Project Management Change Management You can register for this workshop by clicking here or contacting Michael at mburns@180systems.com if you have questions. […]
ERP Optimization
We have helped many clients in selecting a new system, but as you know it’s not an easy process. The risks and costs associated with a new ERP system are significant not just in payments for the software and external consultants, but also in internal costs. You need to assign your best people (the A team) to the implementation, and their daily contribution in their regular work will take a big hit. We recommend you explore ways to optimize your existing system before taking the plunge. Give us a call at 416-485-2200 if you want to talk about it or […]
ERP Training Tips
You will often hear that training is critical to the success of an ERP implementation. Despite its importance, training is often neglected until it’s too late. During the selection process, the focus is on features and functionality, roles and responsibilities, and contract negotiation; and training is assumed. The vendors are often vague about training as a detailed discussion about it will lead to concerns about whether it’s enough, who will be doing it, how it will be done, and what materials are provided. We highly recommend that a detailed training plan is included in the vendor’s Statement of Work. Assuming […]